Radar for Zoho Desk 2.2.10
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Free Version
Publisher Description
"Radar for Zoho Desk" is a helpdesk productivity app that provides a quick overview of vital customer service stats. Using this app, both help desk managers/admins and customer support agents can easily manage workload and track performance anywhere, anytime from the convenience of their mobile devices. Stats related to ticket resolution time, customer happiness, live traffic, and individual agent stats power this app. While managers/admins can view these stats for all agents, agents can view only those pertaining to themselves. It brings anomalies to your notice instantly and helps identify bottlenecks even before they arise.
Below are some of the pages/features:
* Live Traffic
* Channel Traffic
* Current Stats
* Average Handling Time (AHT)
* First Contact Resolution (FCR)
* Customer Happiness (CSAT)
* Agent Status
* Team Feeds
* Exception Alerts
* Quick Views
* Dashboards
Some key functionalities:
* Choose the statistics you want to keep an eye on.
* Set pre-defined standards to the chosen metrics, and get notified when there's any deviation from them.
* Reply to tickets, chat with agents, and post announcements from within the app.
* Stay clued-in to team conversations through the Team Feed, even when you're away from your desk.
* Customize the look and feel of the app, just the way you want it.
Subscription (In-App Purchase):
We’ve allowed users to subscribe/upgrade to paid editions. Following are the 3 plans that we’ve supported in the Radar app: Standard, Professional & Enterprise. Users can sign-up with a 15 days FREE Trial on any of the editions and subsequently they can upgrade to the plans to utilise more benefits. Users can either choose to opt for a Monthly or a Yearly subscription. Discounts will be applied for the annual plans for the respective edition.
* Payment will be charged to iTunes Account at confirmation of purchase
* Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period
* Account will be charged for renewal within 24-hours prior to the end of the current period
* Subscriptions can be managed and auto-renewal can be turned off by going to the user's Account Settings after purchase.
* Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable.
Privacy Policy: https://www.zoho.com/privacy.html
Terms of Service: https://www.zoho.com/terms.html
Apr 16, 2024
Version 2.2.10
- Made a few performance enhancements and fixed a few bugs from the previous version.
About Radar for Zoho Desk
Radar for Zoho Desk is a free app for iOS published in the Office Suites & Tools list of apps, part of Business.
The company that develops Radar for Zoho Desk is Zoho Corporation. The latest version released by its developer is 2.2.10.
To install Radar for Zoho Desk on your iOS device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2024-04-16 and was downloaded 1 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the Radar for Zoho Desk as malware if the download link is broken.
How to install Radar for Zoho Desk on your iOS device:
- Click on the Continue To App button on our website. This will redirect you to the App Store.
- Once the Radar for Zoho Desk is shown in the iTunes listing of your iOS device, you can start its download and installation. Tap on the GET button to the right of the app to start downloading it.
- If you are not logged-in the iOS appstore app, you'll be prompted for your your Apple ID and/or password.
- After Radar for Zoho Desk is downloaded, you'll see an INSTALL button to the right. Tap on it to start the actual installation of the iOS app.
- Once installation is finished you can tap on the OPEN button to start it. Its icon will also be added to your device home screen.
